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Rooms outpatient virtual consult

What is an outpatient virtual consultation room

An outpatient virtual consultation room is a digital or technology-enabled space used for remote consultations between patients and healthcare professionals without requiring an in-person hospital visit.


Capacity outputs

  • OUTPATIENT_VIRTUAL_CONSULT_ROOMS

Conversion archetype

  • appointment utilisation — FRM_APPOINTMENT_UTIL

Operational constraint

  • Schedulable clinic consultation time

Activity classification logic

Outpatient virtual consultations.

Subgroup Classification IDs
all groups CLASS_OP_ATTEND, CLASS_OP_VIRTUAL

Workload derivation

Primary workload object: consultation hours

\[\text{effective consult time minutes} = \text{consult time minutes} + (\text{DNA rate} \times \text{DNA time minutes})\]
\[\text{consultation hours} = \frac{\text{attendances} \times \text{effective consult time minutes}} {60}\]

Capacity conversion

\[\text{required op virtual consultation rooms} = \frac{\text{consultation hours}} {\text{annual operational hours} \times \text{utilisation}}\]

Assumptions

Subgroup Assumption Category Assumption ID
all groups consult time workload OP_VIRTUAL_CONSULT_TIME
all groups DNA rate workload OP_VIRTUAL_CONSULT_DNA_RATE
all groups DNA time workload OP_VIRTUAL_CONSULT_DNA_TIME
all groups utilisation operational OP_VIRTUAL_CONSULT_UTIL
all groups annual operational hours operational OP_VIRTUAL_CONSULT_ANNUAL_OPERATIONAL_HOURS

Known issues / limitations

  • Consultation durations are represented using subgroup-level averages and may not reflect variation between specialties.

Dependencies

  • No dependencies.

Future enhancements

  • Explore specialty-specific consultation times and DNA assumptions.
  • Assess whether clinician capacity rather than virtual-room capacity provides a more appropriate representation of the service.